Our  Services

Benefits

By outsourcing of processes viz. Insurance Verification, Billing Alert, Appointment Reminders, EOB Posting, Statement Sending & Payment Follow-Up, Claim Denial & Payment Follow-Up, Super Billing, Support for Billing Department, and Capitated Adjustment, a clinic can enjoy unbelievable benefits as mentioned below:

1. Through insurance verification and billing alert, clinics can avoid wrong insurance billing and can improve revenue cycle. Co-pay amount can be collected from patients on their visits itself which in turn will reduce the unnecessary billing procedure and will also help in restricting patients' outstanding balance to go on an increase.

2. Through appointment reminders, patients missing their appointments can be avoided and thereby clinics can get maximum billing. By reminding about PCP information to patient, it can be ensured that claim will get processed without any further requirement for PCP information. Physicians can exercise better time management by removing cancelled appointments and giving new appointments in the empty time-slot.

3 EOB posting is a time consuming process so outsourcing of this process can save a lot of time for a clinic's employees. Timely EOB posting helps to take a follow up regarding any denials and solve the disputed cases.

4. Sending of statements to patients on a regular basis is of utmost importance as it not only notifies them about the due balance on their account but also the possible reasons for it. This exercise can help patients to arrange and make payments regularly and can help them to avoid the burden of large overdue. It is necessary to ensure that patients are billed for correct amount and for appropriate reasons so as to avoid any grievances. After sending couple of statements, it is important to take a follow up over the phone to ensure that statements are being sent to correct address and to resolve patients' queries regarding their due balance if any. This exercise can help to avoid sending of unnecessary statements, make necessary updates in the system and it also gives an opportunity to accept payments from patients over the phone. Regular statement sending and effective follow up thereafter can definitely bring an increase in a clinic's revenue in terms of payments from patients, and this process as a whole can help in maintaining patients' due balance as low as possible.

5. By working on claim denial, we can reduce claim processing time and hence it will increase clinic revenue cycle again. It also keeps up to date client system.

6. We also create new claim using encounter and hence reduce work load for clinic staff. We make sure that correct procedure code and CPT code selected for particular claim to avoid claim rejection.

Let there be Synergy, 2 + 2 = 5

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