Privacy & Confidentiality Policy

Synergy Business Solutions has an ethical obligation to respect the privacy of our visitors and clients, and to maintain the confidentiality of all information we obtain — using it only for the purpose for which it was provided.

Information we collect

When you contact us through our website — for example, by submitting the contact form — we collect only the information you choose to provide, such as your name, practice, email, phone number and message. We collect this information solely to respond to your inquiry and provide the services you request.

How we use your information

Any information collected is used only for our internal business purposes. We do not sell, trade, rent or otherwise allow third parties to view information collected through this website. We retain it only as long as necessary to serve you and to meet our legal and professional obligations.

Protected health information (HIPAA)

As a medical billing and revenue cycle management provider, Synergy is fully HIPAA compliant. Any protected health information (PHI) we handle on behalf of clients is governed by a business associate agreement and protected with administrative, physical and technical safeguards. You can read more on our HIPAA compliance page.

Data security

We access client systems through secure, encrypted connections (VPN and SFTP), and our website is served over encrypted HTTPS. We maintain documented policies for access control, data backup, secure storage and disposal.

Cookies & tracking

This website is intentionally lightweight and does not use third-party advertising or tracking cookies. Any data needed for basic site functionality stays on your device.

Contact us about privacy

If you have any questions about this policy or would like to request a copy of our business associate agreement, contact us at info@synergyb.com or 630-708-0271.