Medical Billing Company in Aurora, IL

Synergy Business Solutions is based right here in Aurora — your local, full-service medical billing and revenue cycle partner.

Local billing support for Aurora practices

Our office at 75 Executive Dr serves practices throughout Aurora, the Fox Valley and the western suburbs. Being local means face-to-face access to the people running your account, fast response times, and a partner who understands the Kane and DuPage County provider landscape.

We are not a national call center with an Aurora landing page. Our office is at 75 Executive Dr, Suite 347, Aurora, IL 60504, near Fox Valley Mall, and it has been Synergy’s home base for practices across Kane, DuPage, Kendall and Will counties. If you want to sit down with the people who run your account, you can.

Who we work with in and around Aurora

Independent practices of one to roughly twenty providers: internal medicine, cardiology, behavioral health, pediatrics, sleep medicine, podiatry, chiropractic and physical therapy, among others. Most come to us for one of three reasons — an in-house biller left, A/R over 90 days keeps growing, or credentialing a new provider has stalled.

The Illinois payer rules we work with every day

Billing for an Illinois practice is not generic billing. Four state-specific realities shape how quickly you get paid:

• Illinois Medicaid runs through HealthChoice Illinois. Most Medicaid patients are enrolled in one of the managed-care plans — Aetna Better Health of Illinois, Blue Cross Community Health Plans, Meridian and Molina statewide, plus CountyCare in Cook County. Each plan has its own portal, authorization rules and timely-filing window, and we track them separately rather than treating “Medicaid” as one payer.
• Providers must be enrolled with HFS through IMPACT. A provider who is credentialed with an MCO but missing or lapsed in the state’s IMPACT enrollment system is a common, silent cause of Medicaid denials. We check IMPACT status as part of the credentialing we include free.
• Illinois has a prompt-pay law, and it has teeth. Under 215 ILCS 5/368a, insurers must pay clean claims within 30 days, and late payments accrue interest at 9% per year. Most practices never collect that interest. We flag claims that cross day 30 and pursue it.
• Medicare Part B for Illinois is handled by the Jurisdiction 6 contractor. Local coverage determinations for J6 decide which diagnoses support which tests, so we check medical necessity against the J6 policy before a claim goes out, not after it denies.

What working with a local billing company actually changes

• Response time. During business hours we answer new calls, texts, emails and form inquiries in under two hours.
• No hand-offs. The same team works your claims, denials and patient questions every month.
• Your paper, handled. We can take over incoming payer mail and check deposits, which is easier when we are down the road rather than three time zones away. See mail handling and deposits.
• Your software stays. We work inside the EHR and PM system you already use — including eClinicalWorks, athenahealth, NextGen, Tebra, AdvancedMD, SimplePractice and TherapyNotes.

Comparing billing department options? Run your own numbers in the billing department cost calculator, or read how to choose a medical billing company.

Billing support across Illinois

Explore our service information for practices in Chicago, Naperville, Wheaton, Joliet, Elgin, Rockford, Springfield, Peoria, Schaumburg, Waukegan, Cicero, Champaign, Evanston, Oak Park.

What we do for Aurora providers

We act as your complete billing department — or supplement your team — with a 98% clean-claim rate, claims out within 24 hours, free provider credentialing, patient statements and collections, and transparent monthly reporting. There's a 30-day free trial, with no long-term contract.

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