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Synergy client results

Higher payments.
Lower insurance A/R.

See the progress reported by Synergy clients using AdvancedMD, Tebra, eClinicalWorks and Medisoft: higher payments, lower insurance balances and smaller aged backlogs.

Explore the results How to read the data

4 platforms9 reported comparisons2026 reporting periods

01 — Client case studies

Four platforms. Measurable progress.

Explore the reporting behind each result, the billing work Synergy handled and the change from the starting period. Each case includes its dates and measurement details.

Case 01 · AdvancedMD

Reported payments up 39.6%

A Synergy billing client using AdvancedMD recorded 39.6% higher reported payments in July–September 2026 compared with January–March 2026. Reported charges increased 7.6% over the same comparison.

Synergy's practice-performance reporting documents this payment growth across two complete three-month periods.

+39.6% higher reported payments Jul–Sep 2026 vs Jan–Mar 2026
Reported payments and charges Indexed comparison; starting period=100
AdvancedMD indexed reported payments and charges Horizontal bar chart. Reported payments start at index 100 in January–March 2026 and end at 139.6 in July–September 2026. Reported charges start at index 100 and end at 107.6 over the same comparison. Reported payments Jan–Mar 2026 100 Jul–Sep 2026 139.6 Reported charges Jan–Mar 2026 100 Jul–Sep 2026 107.6 0 40 80 120 160 Index (starting period = 100)
View chart values
MetricJan–Mar 2026Jul–Sep 2026Reported change
Reported payments100139.6+39.6%
Reported charges100107.6+7.6%

Index values express the published percentage comparison; the starting period equals 100. They are not dollar amounts.

Case 02 · Tebra

A smaller aged insurance backlog in Tebra

Synergy handled the billing workflow for a client using Tebra, including eligibility checks, charge review, claims submission, rejected and denied claims, payment posting and follow-up on outstanding insurance balances.

The client's monthly Practice Performance Reports showed insurance A/R 64.6% lower in September 2026 than in January. Insurance balances aged 120 days or more were 80.6% lower. Reported payments in July–September 2026 were 18.2% higher than in January–March.

−80.6% lower insurance A/R aged 120+ days Sep 2026 vs Jan 2026
Total insurance A/R and A/R aged 120+ days Indexed comparison; starting period=100
Tebra indexed total insurance A/R and A/R aged 120 or more days Horizontal bar chart. Total insurance A/R starts at index 100 in January 2026 and ends at 35.4 in September 2026. Insurance A/R aged 120 days or more starts at index 100 and ends at 19.4 over the same comparison. Total insurance A/R Jan 2026 100 Sep 2026 35.4 Insurance A/R aged 120+ days Jan 2026 100 Sep 2026 19.4 0 30 60 90 120 Index (starting period = 100)
View chart values
MetricJan 2026Sep 2026Reported change
Total insurance A/R10035.4−64.6%
Insurance A/R aged 120+ days10019.4−80.6%

Index values express the published percentage comparisons; the starting period equals 100. They are not dollar amounts. A lower A/R balance is not a measure of cash recovered.

Reported payments Indexed comparison; starting period=100
Tebra indexed reported payments Horizontal bar chart. Reported payments start at index 100 in the first quarter of 2026 and end at 118.2 in the third quarter of 2026. Reported payments Q1 2026 100 Q3 2026 118.2 0 40 80 120 160 Index (starting period = 100)
View chart values
MetricQ1 2026Q3 2026Reported change
Reported payments100118.2+18.2%

Index values express the published percentage comparison; the starting period equals 100. They are not dollar amounts.

Case 03 · eClinicalWorks

Lower insurance A/R in eClinicalWorks

Synergy handled claims, rejection and denial follow-up, payment posting and insurance A/R work for a client using eClinicalWorks.

From February to September 2026, the client's Practice Performance Reports showed 46.1% lower insurance A/R. Insurance balances aged 180 days or more were 56.7% lower.

−56.7% lower insurance A/R aged 180+ days Sep 2026 vs Feb 2026
Total insurance A/R and A/R aged 180+ days Indexed comparison; starting period=100
eClinicalWorks indexed total insurance A/R and A/R aged 180 or more days Horizontal bar chart. Total insurance A/R starts at index 100 in February 2026 and ends at 53.9 in September 2026. Insurance A/R aged 180 days or more starts at index 100 and ends at 43.3 over the same comparison. Total insurance A/R Feb 2026 100 Sep 2026 53.9 Insurance A/R aged 180+ days Feb 2026 100 Sep 2026 43.3 0 30 60 90 120 Index (starting period = 100)
View chart values
MetricFeb 2026Sep 2026Reported change
Total insurance A/R10053.9−46.1%
Insurance A/R aged 180+ days10043.3−56.7%

Index values express the published percentage comparisons; the starting period equals 100. They are not dollar amounts. A lower A/R balance is not a measure of cash recovered.

Case 04 · Medisoft

64.6% lower reported insurance A/R in Medisoft

Synergy worked previously unaddressed secondary claims for a client using Medisoft. The team's work focused on those outstanding insurance claims while the client retained initial billing.

The client's Practice Performance Reports showed 64.6% lower total insurance A/R in September 2026 than in January 2026. Combined insurance and patient A/R was 48.3% lower over the same comparison.

−64.6% lower reported insurance A/R Sep 2026 vs Jan 2026
Insurance A/R and combined A/R Indexed comparison; January 2026=100
Medisoft indexed insurance and combined A/R Horizontal bar chart on a zero baseline. Total insurance A/R starts at index 100 in January 2026 and ends at 35.4 in September 2026. Combined insurance and patient A/R starts at index 100 and ends at 51.7 over the same comparison. These are two reported endpoints, not a monthly trend or cash recovered. Total insurance A/R Jan 2026 100 Sep 2026 35.4 Combined insurance + patient A/R Jan 2026 100 Sep 2026 51.7 0 30 60 90 120 Index (starting period = 100)
View chart values
MetricJan 2026Sep 2026Reported change
Total insurance A/R10035.4−64.6%
Combined insurance + patient A/R10051.7−48.3%

Index values express the published percentage comparisons; January 2026 equals 100 for each series. They are not dollar amounts. Bars start at zero and compare two reported endpoints. A lower A/R balance is not a measure of cash recovered.

02 — Methodology

How the charts work.

Starting values are indexed to 100 so you can compare the scale of the changes while client dollar amounts stay private.

Next step

Find your next billing priority.

Tell us about your current billing process and the support your practice needs. The conversation can begin with the reports you already use.

  1. Real reporting periods

    Figures come from client Practice Performance Reports. Each case identifies the periods and measures being compared.

  2. A consistent starting point

    Each starting value equals 100. Bars begin at zero and show two reported endpoints, rather than an assumed monthly trend.

  3. Context beside the result

    Reported payments and insurance balances are different measures. Each case retains its full reporting context; individual results vary.

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