Higher collections
Clean claims and disciplined follow-up mean more of what you bill actually lands in your account.
Smart Assistance & Reporting
Proactive account management and crystal-clear reporting that keep your practice's finances visible and under control.
Smart Assistance is the layer of oversight and insight that sits on top of your billing. We keep a constant eye on your key metrics, surface issues before they become problems, and give you reporting you can actually act on.
What you get
- Credentialing services and payer paneling with all federal and commercial payers
- A constant watch on aging and A/R days — we hold a benchmark of no more than 10% old A/R (120+ days) and an average of 48 days in A/R
- Transparent financial reporting: CPT-wise, denial, provider-wise, YTD/MTD, payer-class and aging reports — whenever you need them
- Monthly, quarterly and annual Practice Performance Reports (PPR)
- EFT/ACH and ERA setup for faster, easier payments and remittances
- Seamless patient customer service — our phone number is printed on patient statements
- Identification and resolution of global issues that hold up payments
- Medical coding aligned to Local and National Coverage Determinations (LCD/NCD) to establish medical necessity
Risk-free
Try Smart Assistance with a 30-day free trial
See the difference in your collections before you commit. No long-term contract, and a 90-day money-back guarantee on full RCM.
The payoff
What this means for your practice
Faster payments
Claims submitted within 24 hours and denials worked within 48 keep your cash flow moving.
Full transparency
Clear, on-demand reporting and monthly Practice Performance Reports keep you in control.
Start today
Ready to collect more and stress less?
Get a free, no-obligation practice audit and see exactly where your revenue is leaking — and how Synergy plugs it.
No long-term contracts • Cancel anytime with 30 days' notice • HIPAA compliant